Terms & Conditions
Engagement and Service Scope
Our agency provides exclusive services for businesses generating $50,000 or more in monthly revenue. We maintain a selective partnership approach, reserving the right to choose, reject, or terminate client relationships. To ensure maximum value, we implement a unique model of one exclusive partnership per industry or market segment, focusing specifically on Facebook Ads management and strategic digital marketing solutions.
Client Responsibilities
Clients are expected to maintain full transparency and cooperation throughout our engagement. This includes providing accurate business information, maintaining necessary advertising account access, and adhering to Facebook's advertising policies. Clients must understand that while we provide strategic optimization, advertising results inherently involve variables beyond our complete control.
Financial Terms
Our pricing structure is comprehensively designed with monthly retainers and performance-based compensation. An initial complimentary consultation allows us to understand your business objectives. Monthly invoicing occurs with payment due within seven days of invoice date. No refunds will be issued for completed service periods, and additional fees may apply for extraordinary service requirements beyond our standard offering.
Confidentiality and Data Protection
We implement rigorous confidentiality protocols to protect all client data. Industry-standard data protection measures are employed, ensuring secure management of sensitive information. While client performance data may be anonymously used for marketing purposes, a mutual non-disclosure agreement governs our entire relationship.
Limitation of Liability
Our maximum liability is strictly limited to the service fees for the current month. Clients acknowledge the inherent variability in advertising performance and understand that we cannot guarantee specific ROI or conversion rates. We are not responsible for external factors that may impact ad performance beyond our strategic management.
Termination Clause
Either party may terminate services with 30 days written notice. Immediate termination is possible in cases of contract breach. If applicable, prorated refunds will be issued for unused services. However, all proprietary strategies developed remain our exclusive intellectual property.
Dispute Resolution
Any potential disputes will be subject to arbitration and governed by local jurisdiction laws. We prioritize mediation as the preferred method of resolving any conflicts before pursuing legal action.
Modifications to Terms
We reserve the right to modify these terms periodically. Clients will receive notification of significant changes, and continued use of our services implies acceptance of updated terms.
By engaging our services, the client acknowledges understanding and acceptance of these Terms & Conditions.